Deleting your account
Delete your account, and see what happens to the bills you organised and to your share on other people's.
Deleting your account removes your profile, payment methods, notification and signpost settings, friends and sign-in. Bills, tabs and groups you organised are kept for the others on them and handed to someone on them who can run them; only ones with nobody else on them are deleted, with their photos. On every bill, tab and group that stays, yours or other people's, your share stays so the totals still add up, with your name shown as Former member. Credits or passes you bought and have not used end with it; a record of each purchase is kept, as tax law requires. It happens at once, and cannot be undone.
How to delete your account
- Open Settings and press Account.
- Under Delete my account, press Delete account....
- Read what will be deleted, and what you still owe or are owed. Press Continue, or Cancel.
- Type DELETE in the box, and press Delete account.
You are signed out and taken to the start, which says "Your account was deleted." To keep a copy first, download your data (see Export your data).
Worked example: Tom leaves
Tom is on Luigi's Trattoria, which Maya organised and made Ready for payment, and he has not paid her yet. He organised no bill.
He presses Delete account.... The sheet warns him: "You owe £28.49 to 1 person. Settle first, or continue anyway." He pays Maya first, then deletes his account. On Luigi's, his seat now reads Former member: the Diavola and his share of the Peroni are still there, so Maya's total of 77.66 does not change, and nobody sees his name or contact details.
Worked example: Maya leaves
Maya organised Luigi's Trattoria, and Tom paid her his £28.49. Then Maya deletes her account. Luigi's stays, with every item, split and Tom's payment, so nobody's balance moves. Her seat reads Former member, and Tom, the first person on it after her with an account, becomes its organiser.
If something stops you
- "Deleting your account needs a connection." Try again when you are back online.
- "Type DELETE to confirm." The box must say DELETE before the button works.
- "Your account could not be deleted. Nothing you still have was changed for anyone else. Try again." Nothing was deleted. Press it again.
- You only want fewer messages. Switch them off instead (see What you are sent, and stopping it).